Users across Kazakhstan encountered significant difficulties accessing Telegram, with complaints officially acknowledged by the Ministry of Artificial Intelligence and Digital Development. The exact cause of the disruption remains undetermined as specialists continue investigating where the messenger lost connectivity.
Traffic monitoring showed a sudden reduction in Telegram data flows at key international peering locations in Frankfurt and Moscow. The same pattern was observed by Kazakhtelecom, the country's primary telecommunications provider.
Within Kazakhtelecom's own network, however, everything remained stable. The company detected no accidents, technical failures, or other issues in its area of responsibility, and services continued in normal mode.
The drop in availability at international nodes suggests the problem lies outside Kazakhtelecom's infrastructure, although definitive conclusions cannot yet be drawn. The operator has submitted a request to Telegram's technical team and awaits official explanations.
Details on the outage's full scope, impacted regions of Kazakhstan, and timelines for complete service restoration are still unavailable. Authorities and the operator have pledged to release further information once Telegram responds.
For context, it was also reported today that a database purportedly holding personal information of 15 million residents of Kazakhstan — roughly three-quarters of the population — has been put up for sale on a shadow forum.


