Yandex Restores Taxi, Delivery and Mobility Services After Major Infrastructure Outage

Yandex has announced that its core transport and delivery services are once again available to all users following a large-scale infrastructure failure. The affected services include ride-hailing, food and grocery delivery, car-sharing, electric scooters, and smartphone charging stations. Additional platforms such as Lavka, Zapravki, and Transport have also returned to normal operation. Recovery remains gradual, with some Yandex 360 features intentionally disabled to manage load after earlier partial restoration of search, Alice, Maps, and Mail on 11 October. The company is providing free resource usage for Yandex Cloud and Yandex 360 customers in Russian availability zones from 8 to 31 October, with automatic billing adjustments. Director of Strategic Marketing Andrei Sebrant stated that the incident exceeded the severity of a single data-center loss scenario practiced in drills.

AntiMalwareTranslated from Russian

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Yandex has confirmed that its main transport and delivery services are now accessible to all users after a major infrastructure outage.

The company reported that ride-hailing, food and grocery delivery, car-sharing, electric scooters, and smartphone charging have been restored. Additional services including Lavka, Zapravki, and Transport have also returned to standard operation.

Restoration is proceeding in stages. On 11 October, Yandex restored access to search, Alice, Maps, Mail, and other platforms while noting that certain functions remained limited. Some capabilities within Yandex 360, such as Disk, were deliberately disabled to reduce system load.

For existing customers of Yandex Cloud and Yandex 360, the company is providing free resource usage across Russian availability zones from 8 to 31 October, with automatic recalculation of charges.

Director of Strategic Marketing Andrei Sebrant noted that the outage proved more severe than the single data-center loss scenario rehearsed during company exercises.

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