O-UNC-045

Cordial Spider Deploys Work Panel Platform for Tech Support Scams Against Corporate Identities

A criminal platform called Work Panel is turning fake technical support calls into structured operations aimed at taking over corporate accounts. The service combines target research, page cloning, telephony, and credential capture within a single control panel. It is linked to the group tracked as O-UNC-045, also known as Cordial Spider. Campaigns target users of multiple identity providers and combine telephone social engineering with fake authentication pages. Operators research names, job titles, corporate emails, phone numbers, and professional profiles before calling to impersonate help-desk staff. While one operator keeps the victim on the line, a manager monitors the phishing session in real time. Captured credentials are sent only to operation managers via Telegram, reducing internal theft risks among the criminals themselves.