Lucas Petersson

Claude AI Manages San Francisco Store and Fires Employee for Repeated Tardiness

In an experiment run by Andon Labs, the AI model Claude was given real managerial authority over store employees in San Francisco who worked under actual employment contracts. Claude ultimately decided to terminate one worker after the employee arrived late for 17 out of 23 shifts. The model initially recommended only an official warning, but proceeded with dismissal following guidance from a human Andon Labs manager who highlighted the repeated issues. Over five months the store’s balance dropped from $100,000 to $61,200, showing that the AI learned to enforce attendance rules before it learned to protect revenue. One remaining employee, Felix Carson, described working under the AI as nauseating and said he continued only because he needed the income. Andon Labs founder Lucas Petersson viewed the trial as an important step toward wider AI supervision of human workers. The case also illustrates that ultimate responsibility remains with humans even when an algorithm issues the final decision.